
2025 Fall Conference Speakers & Sessions
Join us for the 2025 Fall Conference at the Margaritaville Hotel and Resort in Hyannis, MA. With a variety of sessions covering all specialties of financial marketing, this industry-leading conference will help build on your strengths, demystify emerging trends, and explore innovative strategies for sustainable success.
Our agenda features a diverse lineup of sessions from industry leaders and forward thinking professionals. Discover fresh insights on topics such as building lasting client partnerships, navigating rebranding challenges, and turning uncertainty into your greatest competitive advantage. This is your opportunity to gain practical tools and new perspectives to drive your business forward.
Explore the sessions and speakers below. View the detailed conference agenda here.
Keynote Speaker EJ Kritz

Digital + Human: Delivery Strategies for Next-Gen Experiences
In the rapidly evolving landscape of banking, the experience of the future can and should put human-centric service first with a strategic balance of cutting-edge digital innovation. This presentation explores the vision for a next-generation bank experience that prioritizes the human experience while seamlessly integrating advanced digital technologies. We will examine how to market future experiences along with how to enhance customer interactions by leveraging data-driven insights and personalized services, all while maintaining a strong human touch. Through real-world examples and forward-thinking strategies, we'll highlight how to personalize experiences that foster meaningful connections, streamline customer journeys, and build trust in an increasingly digital world. Attendees will gain actionable insights into creating a harmonious blend of technology and personal engagement that meets the evolving needs of today's and tomorrow's banking customers, including the evolution of the recruiting and hiring experience.